FAQ

Facility Questions

Are all of your products made in the same facility?

Yes, all of our products are made in the same facility.

 

Is your facility dedicated-free of any allergens?

Our facility and our products are dedicated free of Peanuts, Tree Nuts, Coconuts, Egg, Wheat, Shellfish, Sesame, Mustard, and Lupin, so you can snack safely without worry!


If any of the top 8 allergens are present in your facility, what is your protocol to reduce risk of cross-contamination?

While some of our products do contain dairy, we have an allergen-controlled process in the warehouse. Dairy-containing ingredients are stored separately from the non-dairy ingredients. We use Good Manufacturing Practices with thorough cleaning and inspections between each product. We perform cleaning validation testing prior to running products that do not contain dairy.

 

Are your products produced in a peanut and tree nut-free facility?

Absolutely. We built our own nut-free facility to prepare our foods with love and care. We also developed what we call the Field to Fingers Nut-Free Process, a first-of-its-kind practice to ensure that our foods are completely free of peanuts and tree nuts, from the farm all the way to your table.

 


Certification Questions

Does your facility have any certifications?

Yes! Our facility is certified kosher, non-GMO, and organic, as well as being certified gluten-free by the Gluten Free Certification Organization.


How can I be certain your products are non-GMO?

All of our products are certified organic. To be certified organic, food has to be non-GMO as well.


Are your products gluten free?

Yes! We’ve been certified gluten-free by the Gluten Intolerance Group since 2014. Some e-commerce websites don’t keep current with photos and text. If you see any mention of wheat related to our products, the information is inaccurate and years out of date. In fact, the oats in our snack bars are grown and processed with a “Purity Protocol” by GF Harvest.

 

What does “School Safe” mean?

More and more schools are becoming nut free. School Safe means our products do not contain peanuts or tree nuts and are safe to take to nut-free schools. It does not mean they are safe for all students. Food allergies vary widely, so never assume a product is safe for all students!



Labeling Questions

How do you ensure foods are free from the food allergens stated on your labels and packaging?

Your safety is of the utmost importance to us, so our facility has a strict process to make sure that all the ingredients coming into the facility have not touched our free-from ingredients. Each ingredient supplier completes a Vendor Approval Packet and provides documentation that they are a nut free facility. They also provide their allergen management plan.


If your products include any of the top 8 allergens, where are they displayed on your label?

Any allergen information can be found in the “Contains” statement on our product packaging.

In what scenarios do you put warning labels on your products?

Currently, our products note that they contain soy, and that they are made on equipment that also handles dairy ingredients.

 

Product Questions

Once the spreads are open, how long do they keep unrefrigerated?

Our spreads will keep a year without refrigeration. However, for best taste, we recommend refrigeration after opening if you will not finish the jar within a month.



Why does my jar of soy spread appear warped/crushed/caved in?

This is called paneling. Some customers have experienced this because we are manufacturing at higher elevation in Colorado and shipping to lower elevations. We have put into place processes to remedy the situation. The quality of the product is not compromised, and once the seal is opened, the jar should return to its original form. Even so, please contact us if you would like us to replace your product free of charge.

Do your soy spreads contain sodium?

Our Pure Unsalted Soy Spread does not contain sodium. Our other four flavors of soy spread do contain sodium.

Are your jars BPA free?

Absolutely!

Do size variations of your products always contain the same ingredients and warning labels?

Yes, size variations of our products always contain the same ingredients and warning labels, including our new Minis, our regular sized bars, and our different count boxes.


Are your Chewy Granola Bars considered protein bars?

Our chewy granola bars were designed to meet the nutritional needs of children, who have a much lower recommended daily allowance of protein than adults. We do not add any protein and do not consider our bars as protein bars. For added nutrition and a twist, try out some of our soy spreads to a granola bar!

 

Allergen Questions

Which of the top 8 allergens are your products free of?

Our products are dedicated free of Peanuts, Tree Nuts (including coconut), Eggs, Fish, Shellfish, and Wheat.

Are all of your products free of sesame, mustard, or any allergens outside of the top 8?

Yes! Our products are dedicated free of both sesame and mustard.


Do your products contain peanuts in the ingredients?

All of our products are dedicated peanut-free using our Field to Fingers Nut-Free Process, a first-of-its-kind practice to ensure that our foods are completely free of peanuts and tree nuts, from the farm all the way to your table.


Do your products contain tree nuts in the ingredients?

All of our products are dedicated tree nut-free using our Field to Fingers Nut-Free Process, a first-of-its-kind practice to ensure that our foods are completely free of peanuts and tree nuts, from the farm all the way to your table.


Do your products contain coconut in the ingredients?

Our products DO NOT contain coconut. Chocolate Chip (Gorilla Power) and White Chocolate Chip (Whitewater Chomp) Bars contain an organic natural flavor that tastes like coconut. The supplier’s ingredient mix is a proprietary formulation, so they do not share their entire list of sub ingredients; however, they guarantee it does NOT contain coconut. This is a certified organic ingredient, and thus, can ONLY have natural flavors; NO artificial flavors are allowed.

Do your products contain milk or dairy in the ingredients?

Some of our products contain milk and some do not contain milk but carry a warning for milk.

The White Chocolate Chip (Whitewater Chomp) Bar contains whole milk powder in the mini and full size bar.

The full size Chocolate Chip (Gorilla Power) Bars, the Mini Chocolate Chip Bars, and the Chocolate Soy Spread do not contain milk but have a warning for milk. All of these products contain organic sweet chocolate as an ingredient, and that chocolate supplier considers all of their products "dairy" because there is dairy in their facility, although there is no dairy in the dark chocolate chips in our Chocolate Chip Bars.. Therefore, our label includes the same warning because the FDA requires our label to be consistent with our ingredient supplier.

Our other spreads and our Strawberry, Apple Cinnamon, and Blueberry Bars do not contain dairy ingredients, but they are made in the same facility. While there is shared equipment, we use Good Manufacturing Practices with thorough cleaning and inspections between each product.

I can safely eat baked dairy. Can I safely eat your snack bars?

Our snack bars are unbaked.


Do your products contain eggs in the ingredients?

No. Our products contain no eggs whatsoever. There are no egg ingredients present in our facility.


Do your products contain soy in the ingredients?

All of our products contain soy.

Our granola bars contain soy in the form of soy lecithin. The granola bars are made on a separate line from our spreads. The batching equipment and warewasher are shared equipment, but there is a thorough cleaning and sanitation processes in between runs.

Our soy spreads all contain soy.

 

Do your products contain fish in the ingredients?

All of our products are fish-free.

Do your products contain shellfish in the ingredients?

All of our products are shellfish-free.

Do your products contain wheat in the ingredients?

All of our products are wheat-free. If you see any mention of wheat related to our products, the information is inaccurate and years out of date. In fact, the oats in our snack bars are grown and processed with a “Purity Protocol” by GF Harvest.


Do your products contain gluten in the ingredients?

All of our products are gluten-free. We’ve been certified gluten-free by the Gluten Intolerance Group since 2014!

Do your products contain sesame in the ingredients?

No. Our products contain no sesame whatsoever. There are no sesame ingredients present in our facility.

Do your products contain mustard in the ingredients?

All of our products are mustard-free.


Do your products contain sunflower seeds or sunflower oil?

The Organic Dried Wild Blueberries in our Blueberry Bar contain a small amount of sunflower oil. The sunflower oil sub-ingredient is listed on the Blueberry packaging and represents less than half a percent of the Blueberry Bar. No other Don’t Go Nuts products contain sunflower oil. No Don’t Go Nuts products contain sunflower seeds.

Why aren’t all your products free from the top 8 food allergens?

Our goal is to create a complete line of healthy, delicious nut-free foods. We understand that the presence of allergens such as dairy and soy makes our products more desirable for some families while limiting their availability to others. We plan to develop a variety of products in the future to meet all of these needs.



Ingredient Questions


There is a lot of media hype about soy. Why do you use soy?

There are many studies relating to soy. We believe that soy, eaten in moderation, has many health benefits and is a valuable source of plant-based protein. We use only organic, non-GMO whole soybeans, which are ground into flour and minimally processed. We do not add soy isolates, and we do not use the Hexane process.


I have sustainability concerns about palm ingredients. Why do you use palm?

Organic Palm Fruit Oil is a key functional ingredient for our soy spreads, helping to prevent separation of our soy flour and soy oil. We source it from a U.S. based company called Ciranda (“Circle” in Spanish). Their direct supplier is AgroPalma, located in Brazil. AgroPalma is considered one of the most sustainable suppliers of palm oil worldwide. They have worked for more than three decades to establish environmentally friendly sourcing of palm. AgroPalma is a member of the RSPO (Roundtable on Sustainable Palm Oil) and the POIG (Palm Oil Innovation Group), and has also worked in direct collaboration with the Rainforest Action Network and Forest People Program to develop their harvesting and processing systems.