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FAQ

FREQUENTLY ASKED QUESTIONS

Are your products produced in a peanut and tree nut-free facility?

Absolutely. We built our own nut-free facility and added all new equipment to prepare our foods. We also developed what we call the Field to FingersTM Nut-Free Process, a first-of-its-kind inspired practice to ensure that our foods are free of peanuts and tree nuts.

How can I be certain your products are non-GMO?

All of our products are certified organic. To be certified organic, food has to be non-GMO as well.

Why aren’t all your products 100% organic?

While we use organic ingredients whenever possible, our first priority is to use ingredients that are nut free. For certain ingredients, we have not yet found suppliers who are both nut free and organic. Our soy butters are certified organic, meaning that all ingredients or sub-ingredients are equal to or greater than 95% organic. Our energy snack bars are certified made with at least 78% organic ingredients.

Are your products gluten free?

Yes! We received our gluten-free certification from the Gluten Intolerance Group in November 2014. Look for the GF symbol on our snack bar packaging to ensure that you have current, certified gluten-free product. Our soy butters always have been gluten free.

Are your products dairy free? 

Our energy bars contain dairy. Our soy butters do not contain dairy ingredients; however, they are made in the same facility as our energy bars. We plan to produce these products separately in the future.

Dairy percentages for each energy bar are listed here:

  • Blueberry Blast = 3.4% dairy
  • Boogie Board Bash = 2.5% dairy
  • Celestial Campout = 3.0% dairy
  • Gorilla Power = 0.2% dairy
  • Lift Service = 2.2% dairy
  • Whitewater Chomp = 5.5% dairy

I can safely eat baked dairy. Can I safely eat your snack bars?

Our snack bar line includes both baked and unbaked bars. Also, our drizzle is applied AFTER our bars are baked. Our white drizzle contains milk, and our dark drizzle contains lactose. Details for each bar are listed here:

  • Blueberry Blast = Baked, white drizzle
  • Boogie Board Bash = Baked, white drizzle
  • Celestial Campout = Baked, dark drizzle
  • Gorilla Power = Unbaked, dark drizzle
  • Lift Service = Baked, white drizzle
  • Whitewater Chomp = Unbaked, white drizzle

There is a lot of media hype about soy. Why do you use soy?

There are many studies relating to soy. We believe that soy, eaten in moderation, has many health benefits and is a valuable source of protein. We use only organic, non-GMO whole soybeans, which are ground into flour and minimally processed. We do not add soy isolates, and we do not use the Hexane process.

Why aren’t all your products free from the top 8 food allergens?

Our goal is to create a complete line of healthy, delicious nut-free foods. We understand that the presence of allergens such as dairy and soy makes our products more desirable for some families while limiting their availability to others. We plan to develop a variety of products in the future to meet all of these needs.

Do your products contain coconut?

Our products DO NOT contain coconut. Two of our energy bars, Gorilla Power and Whitewater Chomp, contain an organic natural flavor that tastes like coconut. The supplier’s ingredient mix is a proprietary formulation, so they do not share their entire list of sub ingredients. This is a certified organic ingredient, and thus, can ONLY have natural flavors; NO artificial flavors are allowed.

Do your products contain eggs?

No. Our products contain no eggs whatsoever. There are no egg ingredients present in our facility.

Do your products contain sesame?

No. Our products contain no sesame whatsoever. There are no sesame ingredients present in our facility.

Do your products contain sunflower seeds or sunflower oil?

The Organic Dried Wild Blueberries in our Blueberry Blast bar contain a small amount of sunflower oil. The sunflower oil sub-ingredient is listed on the Blueberry Blast packaging and represents less than half a percent of the Blueberry Blast bar. No other Don’t Go Nuts products contain sunflower oil. No Don’t Go Nuts products contain sunflower seeds.

I found what appears to be a stem in a Don’t Go Nuts snack bar. What is that?

Most of our snack bars contain figs. By nature, figs contain stems, and rarely a piece of fig stem may be found in our snack bars. 

I have sustainability concerns about palm ingredients. Why do you use palm?

Organic Palm Fruit Oil is a key functional ingredient for our soy spreads, helping to prevent separation of our soy flour and soy oil. We source it from a U.S. based company called Ciranda (“Circle” in Spanish). Their direct supplier is AgroPalma, located in Brazil. AgroPalma is considered one of the most sustainable suppliers of palm oil worldwide. They have worked for more than three decades to establish environmentally friendly sourcing of palm. AgroPalma is a member of the RSPO (Roundtable on Sustainable Palm Oil), and also have worked in direct collaboration with the Rainforest Action Network and Forest People Program to develop their harvesting and processing systems.

Once the soy butters are open, how long do they keep unrefrigerated?

Our soy butters will keep a year without refrigeration; however, for best taste we recommend refrigeration after opening if you will not finish the jar within a month.

Why does my jar of soy butter appear warped/crushed/caved in?

This is called paneling. Some customers have experienced this because we are manufacturing at higher elevation in Colorado and shipping to lower elevations. We have put into place processes to remedy the situation. The quality of the product is not compromised, and once the seal is opened, the jar should return to its original form. Even so, please contact us if you would like us to replace your product free of charge.

Are your jars BPA free?

Absolutely! Both our 16 oz. jars and our 1.2 oz. dip cups are BPA free.

Why don’t your energy bars contain as much protein as some energy bars?

Our energy bars were designed to meet the nutritional needs of children, who have a much lower recommended daily allowance of protein than adults. We intend to create products to meet adult nutrition and taste profiles in the future.

Why do your energy bars have more sugar than some energy bars?

Our priorities are to create foods that are (1) safely free of peanuts and tree nuts, (2) made from the finest organic, non-GMO ingredients available and (3) delicious. As we develop new nut-free foods in the future, we intend to add bars with less sugar to our product line.

Do your soy butters contain sodium?

Our Pure Unsalted soy butter does not contain sodium. Our other four flavors of soy butter do contain sodium.

Testimonials

The City of Santa Fe would once again like to thank Don’t Go Nuts for the amazing customer service and products! We serve close to 1000 youth and teen participants a year. Due to the high numbers of participants with nut allergies, your products are the perfect solution. This past ...

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“Thank you for keeping my family safe in this scary world of food allergies. Food allergies have altered our way of life and knowing there are conscious companies out there gives us a small sense of security :-).”

-VIKTORYA R.

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