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FAQ

FREQUENTLY ASKED QUESTIONS

Are your products produced in a peanut and tree nut-free facility?

Absolutely. We built our own nut-free facility to prepare our foods with love and care. We also developed what we call the Field to Fingers Nut-Free Process, a first-of-its-kind inspired practice to ensure that our foods are free of peanuts and tree nuts.

How can I be certain your products are non-GMO?

All of our products are certified organic. To be certified organic, food has to be non-GMO as well.

Are your products gluten free?

Yes! We received our gluten-free certification from the Gluten Intolerance Group in November 2014. Some e-commerce websites and online sellers don’t keep packaging photos and other content up to date. If you see any mention of wheat related to our products, the copy is inaccurate and years out of date.

Are your products dairy free? 

Our Gorilla Power and Whitewater Chomp bars contain dairy. Our spreads and our new Blueberry Blast bars do not contain dairy ingredients; however, they are made in the same facility. While there is shared equipment, we use Good Manufacturing Practices with thorough cleaning and inspections between each product. Please check the allergen statement on the ingredients panel of Blueberry Blast to know whether you have the old (contains dairy) or new (dairy-free) recipe.

I can safely eat baked dairy. Can I safely eat your snack bars?

No, our snack bars are unbaked. 

What does “School Safe” mean?

More and more schools are becoming nut free. School Safe means our products do not contain peanuts or tree nuts and are safe to take to nut-free schools. It does not mean they are safe for all students. Food allergies vary widely, so never assume a product is safe for all students!

There is a lot of media hype about soy. Why do you use soy?

There are many studies relating to soy. We believe that soy, eaten in moderation, has many health benefits and is a valuable source of plant-based protein. We use only organic, non-GMO whole soybeans, which are ground into flour and minimally processed. We do not add soy isolates, and we do not use the Hexane process.

Why aren’t all your products free from the top 8 food allergens?

Our goal is to create a complete line of healthy, delicious nut-free foods. We understand that the presence of allergens such as dairy and soy makes our products more desirable for some families while limiting their availability to others. We plan to develop a variety of products in the future to meet all of these needs.

Do your products contain coconut?

Our products DO NOT contain coconut. Gorilla Power and Whitewater Chomp bars contain an organic natural flavor that tastes like coconut. The supplier’s ingredient mix is a proprietary formulation, so they do not share their entire list of sub ingredients; however, they guarantee it does NOT contain coconut. This is a certified organic ingredient, and thus, can ONLY have natural flavors; NO artificial flavors are allowed.

Do your products contain eggs?

No. Our products contain no eggs whatsoever. There are no egg ingredients present in our facility.

Do your products contain sesame?

No. Our products contain no sesame whatsoever. There are no sesame ingredients present in our facility.

Do your products contain sunflower seeds or sunflower oil?

The Organic Dried Wild Blueberries in our Blueberry Blast bar contain a small amount of sunflower oil. The sunflower oil sub-ingredient is listed on the Blueberry Blast packaging and represents less than half a percent of the Blueberry Blast bar. No other Don’t Go Nuts products contain sunflower oil. No Don’t Go Nuts products contain sunflower seeds.

I have sustainability concerns about palm ingredients. Why do you use palm?

Organic Palm Fruit Oil is a key functional ingredient for our soy spreads, helping to prevent separation of our soy flour and soy oil. We source it from a U.S. based company called Ciranda (“Circle” in Spanish). Their direct supplier is AgroPalma, located in Brazil. AgroPalma is considered one of the most sustainable suppliers of palm oil worldwide. They have worked for more than three decades to establish environmentally friendly sourcing of palm. AgroPalma is a member of the RSPO (Roundtable on Sustainable Palm Oil), the POIG (Palm Oil Innovation Group), and also have worked in direct collaboration with the Rainforest Action Network and Forest People Program to develop their harvesting and processing systems.

Once the spreads are open, how long do they keep unrefrigerated?

Our spreads will keep a year without refrigeration; however, for best taste we recommend refrigeration after opening if you will not finish the jar within a month.

Why does my jar of soy butter appear warped/crushed/caved in?

This is called paneling. Some customers have experienced this because we are manufacturing at higher elevation in Colorado and shipping to lower elevations. We have put into place processes to remedy the situation. The quality of the product is not compromised, and once the seal is opened, the jar should return to its original form. Even so, please contact us if you would like us to replace your product free of charge.

Are your jars BPA free?

Absolutely! 

Why don’t your energy bars contain as much protein as some energy bars?

Our energy bars were designed to meet the nutritional needs of children, who have a much lower recommended daily allowance of protein than adults. We intend to create products to meet adult nutrition and taste profiles in the future. 

Do your soy butters contain sodium?

Our Pure Unsalted soy butter does not contain sodium. Our other four flavors of soy butter do contain sodium.

Testimonials

The City of Santa Fe would once again like to thank Don’t Go Nuts for the amazing customer service and products! We serve close to 1000 youth and teen participants a year. Due to the high numbers of participants with nut allergies, your products are the perfect solution. This past ...

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“Thank you for keeping my family safe in this scary world of food allergies. Food allergies have altered our way of life and knowing there are conscious companies out there gives us a small sense of security :-).”

-VIKTORYA R.

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I just wanted to thank you for your product. I started on my healthy living journey about two months ago and I have a nut allergy. your bars have been a God-send! I'm the type of person who craves carbs/deserts and definitely doesn't crave protein. Your bars have helped satisfy my cravings while making ...

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Orders placed before July 9 will not ship until the week of July 9. The Don't Go Nuts facility is currently closed for summer cleaning and maintenance. Dismiss